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Guides API reference Release notes Help center

Home Engagement Content Discovery Other resources

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Guides API reference Release notes Help center

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Documentation overview
What is Bloomreach Engagement?
Announcements
- Announcements Archive 2023
- Announcements Archive 2022
Video Guides
Interactive Tours
Bloomreach Engagement Packaging

Get Started

Get started with Bloomreach Engagement
Step 1: Get the basics right
Step 2: Choose your learning path
Step 3: What's next?
StartRight Introduction
- StartRight Process Overview
- StartRight Integrations

Data & Assets

Overview of Data & Assets
Data Structure
Asset Manager
Data Manager
Tag Manager
Imports
- Imports Best Practices
- Imports FAQ
Data Exports
Cloning
Engagement BigQuery
Filtering Data
Customer identification
Project Variables
Data best practices

Analytics

Analyses
Predictions
Analytics FAQ

Campaigns

Campaigns
- Campaign Calendar
- Testing campaigns on yourself
SMS and MMS
Scenarios
Email Campaigns
Mobile App Channels
Browser push notifications
- Browser Push Notifications FAQ
Weblayers
Experiments
Enhanced Web Targeting
- Enhanced Web Targetting - Triggering
Surveys
Recommendations
In-app personalization
A/B testing
- How to A/B test
- A/B Testing FAQ
Contextual Personalization
Advanced Features in Campaigns
Loomi Content: Copy generator
Loomi AI: Tone of voice

CLARITY

Clarity
Clarity use cases
Clarity integration
- Clarity Explorer Chrome extension
Clarity data
- Clarity product catalog data
- Clarity general knowledge data
Clarity back office
Clarity performance evaluation
Clarity data storage and expiration
Clarity safeguards to prevent issues
- Monitor Clarity issues
- Manage Clarity issues

WORKING WITH MOBILE MESSAGING

Introduction to mobile messaging
SMS campaigns
- SMS in Scenarios
- SMS Campaigns Module
MMS campaigns
- MMS in Scenarios
- MMS in Campaigns Module
RCS campaigns
- RCS setup for mobile messaging
- RCS 24-hour window
WhatsApp campaigns
SMS Evaluation Dashboard
Two-way messaging and keywords auto responses
SMS sign-up units
Double Opt-In for SMS
Campaign link shortener
Contact Cards
TCPA list validation

Working with scenarios

Introduction to Scenarios
Scenario best practices
Advanced Features in Scenarios
Webhooks integration setup
Scenarios FAQ
How to test Scenarios

Working with emails

Introduction to emailing
Create email campaigns
Email evaluation
Managing Email Health
Optimize and personalize emails
Advanced emailing
Emailing goals use cases
Transactional emails
Email Campaigns FAQ

Jinja

Jinja

USE CASE CENTER

About Use Case Center
Email use cases
Web personalization use cases
Omnichannel use cases
Analytics use cases
Paid media use cases
SMS use cases

TUtorials

Customer Analysis
Email campaigns
Surveys and Weblayers
Recommendations Business Guide
Quick Use Cases
Page Optimization
Real-time Customer Segments for Discovery
Offline To Online
Use Case Evaluation

Administration, Security, Privacy

Administration
Security
Our certificates
Security Architecture
Security Controls
App Data Processing Notice
- Apple User Privacy and Data Use
- iOS 14.5 privacy policy and Bloomreach Engagement iOS SDK
Communication Interfaces
Data Location and Backup Management
SmartSecure
Bloomreach's DPIA guidelines
Privacy
Consent Management
Data minimization
Managing PII
GDPR Use Cases
Frequency policy
Individual Rights

Integrations

Integrations
Commerce Platforms
Data & infrastructure
Message orchestration
Customer acquisition
- Ad Audience Management
- Referral Marketing
  - Buyapowa
  - Mention Me
Customer retention
Customer experience
Customer intelligence
Hospitality Technology
Other
Custom integrations

Developers

Technical Overview
Why you will like Bloomreach Engagement
StartRight Integrations
Web tracking - Javascript
Javascript SDK
Mobile SDKs
iOS SDK
Android SDK
React Native SDK
Flutter SDK
MAUI SDK
Implementing via Google Tag Manager
DataLayer Helper
Exponea Console
API Reference
3rd party Integrations
Customer Properties Synchronization
Custom Domain Management
Custom Tracking Domain (CTD)
Custom CDN Domains
Exponea Service Worker
Server-side anonymous identity management

Introduction to mobile messaging

Bloomreach Engagement helps you captivate your customers' attention and connect with them through mobile messaging, using:

SMS
MMS
RCS
WhatsApp

Updated 3 months ago

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Legal

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Privacy Policy
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Quality, Infosec, BCM policy
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UK Modern Slavery Act

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