Our SFTP integration allows you to import CSV files directly from your own SFTP server or export data to your own SFTP server.

How do Exports work for SFTP

Exports work like this:

  1. Bloomreach Engagement exports the data to the SFTP server to a temporary file.
  2. After the export succeeds, Bloomreach Engagement renames the temporary to the filename set in export settings.

If the exports fail on (1), then the export should be retried (new exports start automatically), and then (2) is done.

Setup process

  1. Go to Data&Assets -> Integrations -> + Add new integration, and select "SFTP" from the list.
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  1. You will need to set up certain elements:

Hostname

Required

Plaintext, hostname with public DNS records or IP address. Cannot be an internal IP address.

Port

Required

Number 0-65535. It must be opened on the firewall to all Bloomreach Engagement static IPs listed on the current screen in the grey box.

Username

Required

Name of the SSH user to connect with.

Password

Optional

Host key

Required

If you don't have a host key, see our guide to SSH keys to learn where to find it.
You will need to add the generated public key to your SFTP server.

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Security recommendations:

  1. Use more secure public key authentication instead of password authentication.
  2. Configure the firewall on your SFTP server to allow only Bloomreach Engagement IPs listed on the integration screen.

Permissions

Users must be granted Read, Write, Execute and Move/Rename permissions on the target folder of the SFTP server.

Importing data from an SFTP server

See our guide to Imports to learn how to import your data from an SFTP server.


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