Check the scenario flow post-execution (EVALUATE tab)

Evaluate

Once the scenario is active, you can open the "EVALUATE" tab to see how customers are actually passing through the flow in real-time. This helps with troubleshooting when a lot of customers unexpectedly get stuck somewhere in the scenario. Hover over each node to reveal how many customers have entered, successfully completed, or got stuck in that node.

When you are in the "EVALUATE" section, you can click on "Email campaign result" underneath the button to access the out-of-the-box dashboard that contains all key metrics for evaluating your email campaign or comparing conversions within your A/B testing. Under "Click map," you can find click heatmaps for analyzing your customer's interactions with your campaign. You can watch this video to learn more:

๐Ÿ“˜

Legacy Results

Under the tab Results you can still access our legacy email dashboard, which will be deprecated in the future.