Evaluate tab - Scenario check after execution

Once the scenario is active or has been active, the Evaluate tab shows how customers are (or were) moving through the scenario flow. It includes the following sub-tabs:

• View tab
• Click map
• Results tab
• Email campaign results

View tab

In the View tab, hover over the scenario nodes to observe:

(1) If the scenario is active and running

• How customers are actually passing through the flow in real-time.

(1) If the scenario if inactive and stopped

• How customers passed through the scenario from start until it was stopped.

The View tab offers a quick overview of scenario execution, aiding in troubleshooting when customers unexpectedly get stuck or when errors or aborts occur in action nodes. Hover over each node to see how many customers have entered, completed, or got stuck.

Click map

The Click map provides click heatmaps for analyzing customer interactions with your email campaign.

Results and Email campaign results

In the "Evaluate" section, click "Email campaign result" to access the out-of-the-box dashboard that contains all key metrics for evaluating your email campaign or comparing conversions within your A/B testing. with key metrics for evaluating your email campaign or comparing A/B testing conversions. Watch this video to learn more.