Web Personalization Package

On-site personalization, A/B testing, and additional in-app personalization are all driven by real-time, first-party data, delivering the fastest ROI on the market.

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Packaging versions

This is our latest packaging, effective April 3rd, 2025. Learn more about our 2024 and 2023 packaging.

How the Web Personalization package works

The package has two main components and one additional:

  1. Web Personalization channel features
  2. Data Engine platform & Loomi AI standard
  3. Add-on features – available as package upgrades

1. Web Personalization channel features

FeatureDescription
Real-time personalized weblayersDrive engagement and conversion with Weblayers, personalized banners shown on specified web pages to a targeted audience.
Zero-party data collection weblayersCollect customer data in real-time, ensuring privacy and personalization without relying on third-party data.
Web optimization & A/B testing (Experiments)Use a visual editor to make website changes and switch between variants to compare performance.
Server-side testing & personalization (Managed endpoints)Return personalized HTTP responses with managed endpoints, allowing true personalization on any third-party application or channel.
Visual builder and HTML editor, Test & PreviewDesign weblayers using a "What-you-see-is-what-you-get" visual editor or by directly editing JS/HTML/CSS code.
Dynamic Content & PersonalizationOptimize weblayers for performance and tailor them to your audience with advanced features.
Asset library & Pre-built weblayer templatesUse predefined templates as starting points for campaigns or seasonal events like Black Friday.
Campaign Performance DashboardsAnalyze and evaluate data with dashboards to view key business metrics and trends in one place.

2. Data Engine and Loomi AI Standard features

Refer to the Customer Data Engine package for more details on the individual features.

3. Add-on features

Enhance your package with add-on features to maximize Bloomreach Engagement capabilities. This includes Loomi AI Premium and Additional features.

Loomi AI Premium

Audience Optimization

This AI package enhances audience targeting and segmentation, improving how you reach and engage with your customers.

FeatureDescription
Predictions (Purchase, Churn, Open Email, In-Session, Custom)Use our AI-powered advanced feature with machine learning models to predict customer behavior and choose the right campaign for specific audience segments to maximize conversion rates.
AutosegmentsUncover hidden opportunities by automatically generating high-value segments. AI finds unique combinations of customer properties and metrics, removing the effort needed to analyze data and build hyper-targeted segments manually.

Loomi AI Analytics

AI package designed to streamline data analysis, reporting, and dashboard creation for efficient insights.

FeatureDescription
Loomi AnalyticsGenerate analysis and definitions like reports, funnels, trends, and segmentation by asking questions in human language, gaining insights without hours of setup.

Loomi AI Web Personalization

Boost web personalization with this AI package, creating tailored content for unique user experiences.

FeatureDescription
Contextual personalization (Weblayers)A Loomi AI-powered personalization engine that automatically analyzes and understands each customer's unique context to serve the most compelling content based on their historical interactions.
Weblayer variants generatorShow personalized banners on specified pages of your website to a specified audience, driving engagement and conversion.
Recommendations+Predict the next best product by considering the order of user interactions, offering more accurate recommendations.

Additional features

FeatureDescription
Instance (shared/private/exclusive)Secure, scalable access to a customer data and experience platform featuring AI-driven analytics and full channel automation for precise marketing.
App Cloud EcosystemBuild and maintain custom integrations and data flows, ensuring adaptable and scalable solutions to meet business requirements.
Engagement Big QueryFlexible, secure, and scalable infrastructure to house your data in an Engagement-like structure, with frequent data updates ensuring your data is always available on demand for custom analytics using your own BI tools.
Transactional messagesRaise the soft limits of a channel, allowing you to exceed the expected usage for that channel.
Long-term AnalyticsUnlock campaign dashboards for a 13-month timeline instead of the default 3-month period.
Audit logCapture and store records of user activity, enabling detection and investigation of suspicious actions by answering who performed an action, what was done, when it occurred, and where it took place.
VPNCreate a secure tunnel between local area networks through Google Cloud's Virtual Private Cloud, providing an extra security layer for data transmissions.
Engagement Enhanced Security (SSO, SSL encryption, IP allow-/ block -list)Collectively provide robust security measures to control user access, ensure encrypted data transmission, and restrict platform access to specific IP addresses.