Setup process

To integrate SendSay with Bloomreach Engagement, you will need to approach the SendSay support and ask them to set-up a webhook callback URL in the following format: <API Base URL>/integrations/sendsay/webhooks/<project_token>.

To find your API Base URL, go to Project settings > Access management > API.

Afterwards, you will be able to edit the callback URL directly in your Sendsay account.


If you want to track multiple Bloomreach Engagement projects separately, you will need to create a distinct Sendsay account or sub-account for each project.


After Integrating with Sendsay, you can look at Default email settings in order to change it to your default email integration.


With Sendsay list-unsubscribe works differently. Sendsay does not allow us to set our own list-unsubscribe header. Sendsay forwards unsubscribe requests to Bloomreach Engagement by callbacks, which must be setup within Sendsay settings. Because list-unsubscribe is implemented within Sendsay ESP, it is also responsible to update its internal unsubscribe list.

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