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Guides

Home Engagement Other resources

Guides API reference Release notes Help center

Documentation overview
Video guides
Interactive tours
Bloomreach Engagement Packaging 2025
Efficient platform usage
Bloomreach Community Hub
Bloomreach Blog

Data and assets overview
Data structure
Asset Manager
Data manager
Tag manager
Data imports
Data exports
- Set up data exports
Cloning
Engagement BigQuery
Filtering data
Customer identification
Project Variables
Unified project variables
Data best practices

Analyses
Parameters
Dashboards
Custom Evaluation Dashboards
Dashboard Sharing
Performance dashboards
Account Level Dashboards
Trends
Funnels
- Create and customize a funnel analysis
- Funnels: Technical reference
Reports
Retentions
Segmentations
Autosegments
- Autosegments FAQ
Flows
Geo Analyses
Predictions
SQL reports
Loomi Analytics
Analytics notifications
Analytics FAQ

Campaigns
- Campaign calendar
- Testing campaigns on yourself
Email campaigns
SMS and MMS
WhatsApp
Scenarios
Mobile app channels
Browser push notifications
- Browser Push Notifications FAQ
Weblayers
Experiments
Enhanced Web Targeting
- Enhanced Web Targetting - Triggering
Surveys
Recommendations
In-app personalization
A/B testing
- How to A/B test
- A/B Testing FAQ
Contextual personalization
Advanced Features in Campaigns
Loomi Content: Copy generator
Loomi AI: Tone of voice

Campaign Agent (Affinity)
Get started with Campaign Agent (Affinity)
Examples and success stories in Campaign Agent (Affinity)
Browser push notifications for Campaign Agent (Affinity)
Campaign Agent limitations (Affinity)

Introduction to mobile messaging
SMS campaigns
MMS campaigns
- MMS in Scenarios
- MMS in Campaigns Module
RCS campaigns
- RCS setup for mobile messaging
- RCS message types and pricing plans
WhatsApp campaigns
Campaign link shortener
Contact Cards
Double Opt-In for SMS
Keyword auto-responses
- Keyword auto-response best practices
Two-way messaging
SMS Evaluation Dashboard
SMS sign-up units
Android and Google Messages updates
Texas SB 140 compliance features
TCPA list validation

Introduction to scenarios
How to test scenarios
Scenario best practices
Troubleshoot scenarios
Weblayers in scenarios
Advanced Features in Scenarios
Triggers
Webhooks integration setup
Scenarios FAQ

Introduction to emailing
Create email campaigns
Email evaluation
Manage email health
Optimize and personalize emails
- Apple iOS 18 and email deliverability
- Gmail annotations
  - Gmail annotations setup
  - Gmail annotation testing
Advanced emailing
Emailing goals use cases
Transactional emails
Email Campaigns FAQ

Jinja
Basic syntax of Jinja
Personalization using Jinja
Jinja data structures
Functions on Data Types
Jinja Blocks
Clone Jinja templates
Jinja filters
Jinja errors
Useful Jinja snippets
Jinja FAQ

About Use Case Center
Compound value use cases
Email use cases
Web personalization use cases
Omnichannel use cases
Analytics use cases
Paid media use cases
Mobile messaging use cases

Customer Analysis
Email campaigns
Surveys and Weblayers
Recommendations Business Guide
Quick Use Cases
Page Optimization
Real-time Customer Segments for Discovery
Offline To Online
Use case evaluation

Unified administration
Administration
Security and compliance
Security architecture
Security controls
App Data Processing Notice
- Apple User Privacy and Data Use
- iOS 14.5 privacy policy and Bloomreach Engagement iOS SDK
Communication Interfaces
Data location and Backup management
SmartSecure
Bloomreach's DPIA guidelines
Privacy
Consent management
Data minimization
Managing PII
GDPR Use Cases
Frequency policy
Individual rights

Integrations
Commerce platforms
Data and infrastructure
Message orchestration
Customer acquisition
- Ad audience management
- Referral Marketing
  - Buyapowa
  - Mention Me
Customer retention
Customer experience
Customer intelligence
Hospitality Technology
Other
Custom integrations

Technical Overview
Why you will like Bloomreach Engagement
Web tracking - Javascript
Javascript SDK
Mobile SDKs
iOS SDK
Android SDK
React Native SDK
Flutter SDK
MAUI SDK
Implementing via Google Tag Manager
DataLayer Helper
Exponea Console
Customer Properties Synchronization
Custom Domain Management
Unified domains
Custom Tracking Domain (CTD)
Custom CDN Domains
Exponea Service Worker
Server-side anonymous identity management

Integrations
Message orchestration

Mobile messaging integrations

Bloomreach integrates with a range of third-party mobile messaging providers. Find setup guides for each provider below.

Facebook Messenger
Infobip mobile messaging
PassMachine
Sinch mobile messaging
Tapcart

Updated about 2 months ago

Facebook Messenger

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