Bloomreach Engagement allows you to integrate your project with third-party systems. Integration is required for sending emails or retargeting through Facebook, Google and AdForm.

To see your integrations or create a new one, head to Data & Assets > Integrations.

Use the navigation bar on the left side to find a guide to each integration. Please note that we are working on documenting more integrations.

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Custom Integrations

Would you like to integrate an app that is not mentioned in the list below? See Custom Integrations.

Available integrations in Bloomreach Engagement

Commerce platforms)

Loyalty

Customer Support

Marketing automation

Ad Audience Management

Content Personalization

Email providers

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Technical warning about re-using mail API key.

This issue/bad practice relates to integrations using automatic webhook management, such as Mailgun, Mailjet, Sendinblue, and UniOne if you don't choose the manual setup option.

Bloomreach Engagement allows you to use the same mail API key in different integrations even in different projects. However, this practice is not recommended, because all integrations with the same API key will share just one mail provider webhook for tracking delivered campaign events.

Deleting any of these integrations with a shared API key will result in deletion of the webhook and therefore none of the given projects will have tracking of delivered campaign events.

Messaging

Data Exchange

Read more about Databases.

Other

If you want to integrate Bloomreach Engagement with a platform that is not listed here, you can check the compatibility in this Bloomreach Integrations overview.

In-app documentation

For some integrations (e.g. BigQuery, Google Cloud Storage for Imports and Exports) you can find the setup process for the integration in the Bloomreach Engagement App.
You can do so by going to Data and Assets -> Integrations ->Add New Integration
After choosing the Integration and clicking to Add Integration you will be faced with the setup guide.