Analytics notifications

Analytics notifications help you stay on top of your data. This feature lets you set up a notification for any metric and create an alert when specific metrics meet certain conditions.

For example, you can get notified if some events stop being tracked or if certain segments have fewer customers than the previous day.

This feature ensures you can quickly address any issues and maintain the accuracy of your data.

Create a notification

To set up notifications for your metrics, follow these steps:

1. Go to Data & Assets.
2. Create a metric (or access the existing one).
3. Click the 3 dots in the upper-right corner.
4. Click Notifications.
5. Create a new or edit an existing Notification for the metric.
6. Give your notification a fitting name.
7. Create a condition.
8. Fill in the subscribers' emails.
9. Save the Notification.

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Note

Bloomreach Analytical engine calculates the metric and checks the condition every hour.

Watch this introductory video on Analytics notifications.

Notifications examples

The following use-case examples show you how to set up alerts for different outcomes:

Goal achievement

Notification for 1,000,000 purchases.

Purchase monitoring

Alert for fewer than 300 purchases a day to indicate a potential issue with checkout.

Sign-up tracking

Notification for fewer than 100 sign-ups a day to signal a problem with the sign-up form.

Campaign delivery

Alert for fewer than "x" campaigns with an action event status delivered to indicate incorrect settings.

Failed campaign events

Notification for failed Facebook campaign events due to invalid customer emails, signaling customer property issues.

Notification operators

When creating a notification for your metric, set up a condition with the help of the respective operator.

Operators used for event and customer metrics

Equals or greater than

Equals or less than

Operators used for event metrics

In your event metrics, you can set up the conditions

• based a constant number (#) or a percentage (%).
• compared to the previous period of the same metric.

Increased by more than

Decreased by more than

Limitations

• The timeframe of event-based metrics cannot be longer than 365 days.
• To avoid spamming, you can set up to 20 notifications per day via email. All will be visible in the Notification Center in Bloomreach Engagement and kept there for 7 days.
• You can have up to 5 different notifications for a single metric.
• You can have up to 100 notifications per project.
• Subscribers must be Bloomreach Engagement users. This feature doesn't work with 3rd party email providers.
• Due to security reasons, only project admins or higher can list the users' emails.
• When creating a notification and including other users, turning off the notification on one's own end does not affect the settings for the other users. Each user manages their notification preferences independently.