Analytics Notifications

With Analytics Notifications, you can create a notification for any Metric. This feature allows you to set up quantitative rules to send notifications to your Notification Center.

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Subscribers must be Bloomreach Engagement users. This feature doesn't work with 3rd party email providers.

Why use Analytics Notifications

Stay on top of your data. Analytics Notifications can let you know, for instance, when

  • some events have stopped from being tracked
  • some segments don't contain as many customers as yesterday and so much more.

How it works

  1. Go to Data & Assets.
  2. Create a metric.
  3. Click the 3 dots in the upper-right corner.
  4. Click Notifications.
  5. Create a new or edit an existing Notification for the metric.
  6. Give your notification a fitting name.
  7. Create a condition.
  8. Fill in the subscribers' emails.
  9. Save the Notification.

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Bloomreach Analytical engine calculates the metric and checks the condition every hour.

Use Case examples

  • Notifications for a desired goal
    • e.g., a notification for 1,000,000 purchases
  • Notifications for Purchases
    • e.g., a notification for fewer than 300 purchases a day to signal that Checkout has an issue
  • Notifications for Sign-ups
    • e.g., a notification for fewer than 100 sign-ups a day to signal that the Sign-up form has an issue
  • Notifications for Campaigns delivered
    • e.g., a notification for fewer than x Campaigns with an action event status delivered to signal that some settings are wrong.
  • Notifications for failed campaign events
    • e.g., a notification for failed Facebook campaign events for customers with an invalid email to signal customer property issues.

Notification Operators

Notification conditions are checked every hour.

  • Equals or greater than for Event and Customer metrics
  • Equals or less than for Event and Customer metrics
  • Increased by more than For Event metrics

  • Decreased by more than for Event metrics

  • For Increased and Decreased by more than
    • You can compare metrics to different time ranges, e.g., to the Previous period of the same metric

  • You can compare metrics based on a constant or % change

Limitations

  • The timeframe of event-based metrics cannot be longer than 365 days.
  • You can get up to 20 notifications per day via email to avoid spamming. All will be visible in the Notification Center in Bloomreach Engagement.
  • You can have up to 5 different notifications for a single metric.
  • You can have up to 100 notifications per project.
  • Due to security reasons, only project admins or higher can list the users emails.
  • When creating a notification and including other users, turning off the notification on one's own end does not affect the settings for the other users. Each user manages their notification preferences independently.