Documentation overview

Explore Bloomreach Engagement tools to create tailored commerce experiences across all digital touchpoints.

Get to know Engagement

Bloomreach Engagement provides various learning platforms to help you understand its functionality. We recommend our welcoming article What is Engagement for a general overview of what the platform does.

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Bloomreach Academy

Learn about Engagement's key functionalities with a free 60-minute Crash Course or become a certified user with our structured Foundations and topic-specific trainings. To sign up, follow this short guide.

User guides

Data and assets

Analyses

Campaigns

Use cases

The Plug&Play section includes our best, ready-to-use cases that are functional and easy to launch. These use cases come with pre-set analytics to help you see maximum value with minimal effort.

To find a compilation of guides on creating helpful tools in Engagement, visit the Business use cases segment.

Developer guides

Engagement documentation includes comprehensive information on the technical overview. Review the API reference and Developers sections for details on:

Security and privacy

Engagement holds the values of security and privacy very dear. Learn more about: