Unified administration

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Welcome note

Unified login is in the process of being applied to all users throughout September 2025.

Access the pre-existing documentation here: Administration.

Managing users and access across multiple platforms creates complexity and security risks. Unified administration eliminates this by giving you one central place to control all user access, authentication, and permissions—saving time, reducing errors, and strengthening security.

Consolidated login and unified user management are now implemented for all Bloomreach products, including Engagement, Discovery, and Clarity.

Unified login benefits

• Single access point: Access all Bloomreach applications through a single login portal, eliminating the need for multiple logins and reducing password fatigue.
• Enhanced user experience: Centralized authentication streamlines navigation and automates user provisioning on first login, while preserving existing login functionality for users with single-product access.

Unified user management benefits

• Centralized user administration: Manage all users and access permissions through a single interface. This eliminates the need to navigate between separate applications and reduces administrative overhead.
• Comprehensive access control: Apply consistent security policies across all Bloomreach applications from a single control panel, minimizing configuration errors.
• Robust management features: Access centralized user management features, including:
  • Multi-factor authentication (MFA)
  • Password settings
  • User export
  • Single sign-on (SSO) configuration and authorization
  • Google login integration
  • Bulk actions
  • User group management
  • Granular permission management

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Note

Security and compliance standards remain consistent across all products and regions.

Role management by product

Each product has specific role capabilities:

• Engagement: Role-based access management
• Discovery: Manage user roles