IP allow and block list

IP allow listing or block listing option helps you better control from where your users access the Engagement projects. This feature lets you set exact IP ranges from which users can connect to the application and block specific IP addresses if needed.

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Note

The IP allow and block list module is an additional-cost feature. To enable it, contact your Customer Success Manager (CSM).

Benefits of IP allow and block lists

• Enhance security by restricting access to known IP addresses.
• Prevent unauthorized access from unknown IP addresses.
• Protect against incidents involving stolen credentials.

Set up IP allow and block lists

Go to Settings > Account > Security > IP address restriction. Switch the toggle to enable the feature.

When enabled, choose the mode:

• Allow list: Only the IP addresses listed can access your Bloomreach Engagement account and projects within the account.
• Block list: Locked IP addresses cannot access your Bloomreach Engagement account and projects within the account.

When adding the IP address, use the specific address or define the IP range in the notation 'X.X.X.X/Y'. For example, 192.168.12.0/24. You can set a description for every IP address or range for better navigation.

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Your IP address

Ensure your IP address is on the allowed list in Allow list mode and not on the blocked list in Block list mode.

Limitations

There is a limit of 100 IP addresses per account.