How Marketing agent works

This guide introduces how Marketing agent works.

One agent, many capabilities

You describe a goal in everyday language. Marketing agent builds the campaign — audience, content, and send logic — then improves it after launch when you prompt it.

Where you make decisions

Marketing agent does the groundwork, and you decide what happens with it:

  • Plan: You review and approve the campaign brief before anything is built.
  • Publishing: Your work reaches Marketing only after you approve it.
  • Launch: You start the campaign, and you can stop it at any time.
  • Banners: You approve the banner brief before images are generated, and again before export.
  • Brand guidelines: Marketing agent asks for a dedicated confirmation every time before it saves them.
  • Memory: You can review, edit, or delete anything it remembers.
  • Permissions: It works within your own permissions, so it can only do what you can already do yourself.

Key mechanics

How Marketing agent uses AI

Marketing agent uses AI models to generate campaigns, content, and personalization. Every campaign requires your review and approval before it is sent.

Read how Marketing agent uses AI for the full architecture, data handling, and safeguards.

How Marketing agent works with data

Personal data stays out of Marketing agent's model by design. Read how Marketing agent works with data to learn what it reads, how it protects personal data, and how your own permissions apply.

How Marketing agent makes decisions

Marketing agent draws on annotated, high-performing campaigns when building your campaign brief. It also applies context-specific best practices, based on your industry and use case.

After launch, prompt it to review and refine your campaign. For example, adjusting wait times per customer.

Read how Marketing agent makes decisions for the full design-time and run-time mechanics.

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