Jump to Content
EngagementHomeEngagementContentDiscoveryOther resources
GuidesAPI referenceRelease notesHelp center
HomeEngagementContentDiscoveryOther resourcesEngagement
Guides
GuidesAPI referenceRelease notesHelp center

Explore Docs

  • Documentation overview
  • What is Bloomreach Engagement?
  • Announcements
    • Announcements Archive 2023
    • Announcements Archive 2022
  • Video Guides
    • Data and Assets - Video Guides
    • Analytics - Video Guides
    • Campaigns - Video Guides
    • Email Campaigns - Video Guides
    • Integrations - Video Guides
    • Developers - Video Guides
    • Use Case Center - Video Guides
    • Loomi AI - Video Guides
    • Bloomreach Academy
  • Interactive Tours
    • Data and Assets - Interactive Tours
    • Analytics - Interactive Tours
    • Campaigns - Interactive Tours
    • Scenarios - Interactive Tours
    • Loomi AI - Interactive Tours
  • Bloomreach Engagement Packaging
    • Data Engine package
    • Email Marketing package
    • Mobile Messaging Package
    • Web Personalization Package
    • App Personalization Package
    • Ad Optimization Package
    • Enterprise Engagement Package
    • Add-ons

Get Started

  • Get started with Bloomreach Engagement
  • Step 1: Get the basics right
  • Step 2: Choose your learning path
    • Administration path
    • Analytics path
    • Email marketing path
    • Web and app personalization path
    • Mobile messaging path
    • Ad optimization path
    • AI and ML tools path
    • Developers path
  • Step 3: What's next?
    • Bloomreach Community
    • Bloomreach Academy
    • Release Notes
    • Announcements
    • Engagement Help Center
    • Efficient Engagement usage
    • Engagement Blog
  • StartRight Introduction
    • StartRight Process Overview
    • StartRight Integrations
      • Prerequisites
      • Front-end Integration
      • Consent Management
      • Historical Imports
      • Regular Imports
      • Vouchers
      • Communication channel integrations
      • Other common integrations

Data & Assets

  • Overview of Data & Assets
  • Data Structure
    • Customers
    • Catalogs
    • Vouchers
    • System Events
    • Custom events
  • Asset Manager
    • Snippets
    • File management
    • Email templates
    • Weblayers
  • Data Manager
    • Metrics
    • Aggregates and Running Aggregates
    • Expressions
    • Event Segmentations
    • Content sources
  • Tag Manager
  • Imports
    • Imports Best Practices
    • Imports FAQ
  • Data Exports
  • Cloning
  • Engagement BigQuery
  • Filtering Data
  • Customer identification
    • Merging
    • Cookies
    • External ID
    • ID Transformations
  • Project Variables
  • Data best practices

Analytics

  • Analyses
    • Dashboards
    • Custom Evaluation Dashboards
    • Performance dashboards
      • Project performance
      • Channel performance
      • Campaign performance
      • Revenue attribution
      • Filters in Performance dashboards
      • Currency in Performance dashboards
      • Metrics and definitions glossary
    • Dashboard Sharing
    • Account Level Dashboards
    • Trends
    • Funnels
    • Reports
    • Retentions
    • Segmentations
    • Autosegments
      • Autosegments FAQ
    • Flows
    • Geo Analyses
    • SQL Reports
    • Loomi Analytics
    • Analytics notifications
  • Predictions
    • Predictions in Bloomreach Engagement
    • Predictions templates
    • Optimal send time
    • Custom predictions
    • Evaluation and Testing of Predictions
  • Analytics FAQ

Campaigns

  • Campaigns
    • Campaign Calendar
    • Testing campaigns on yourself
  • SMS and MMS
  • Scenarios
  • Email Campaigns
  • Mobile App Channels
    • Mobile push notifications
    • App Inbox
    • Mobile Push Notifications FAQ
  • Browser push notifications
    • Browser Push Notifications FAQ
  • Weblayers
    • Non-personalized Weblayers
    • Advanced weblayers use
    • Weblayer variant generator
  • Experiments
    • Integrating and using Experiments
    • Flickering effect in Experiments
    • How Experiments work behind the scenes
    • Experiments for developers
    • Experiments FAQ
  • Enhanced Web Targeting
    • Enhanced Web Targetting - Triggering
  • Surveys
  • Recommendations
    • Product recommendations in Bloomreach Engagement
    • Recommendation templates
    • Set up pre-built recommendations templates
    • Recommendation Templates Setup Guides
    • Advanced Engine
    • Testing Recommendations
    • Integration of Recommendations
    • Product recommendation limitations
    • Recommendation Dashboard
    • Web Recommendations Block
    • Recommendations FAQ
    • Recommendations+
  • In-app personalization
    • In-app messages
    • In-App Messages FAQ
    • In-app content blocks
  • A/B testing
    • How to A/B test
    • A/B Testing FAQ
  • Contextual Personalization
    • Contextual Personalization in Weblayers
    • Contextual Personalization in Email Campaigns
    • Contextual Personalization in Scenarios
  • Advanced Features in Campaigns
    • UTM Parameters
    • Custom Campaign Tracking
    • Global URL Lists
    • Universal Links
    • Using Template Parameters
    • AI Content Generator
  • Loomi Content: Copy generator
  • Loomi AI: Tone of voice

CLARITY

  • Clarity
  • Clarity use cases
    • Use case: Clarity on landing page
    • Use case: Clarity in Search
    • Use case: Clarity on PDP
    • Use case: Clarity on PLP
    • Use case: Clarity on the checkout page
  • Clarity integration
    • Clarity Explorer Chrome extension
  • Clarity data
    • Clarity product catalog data
    • Clarity general knowledge data
  • Clarity back office
    • How to open Clarity back office
    • How to configure Clarity agents
      • Clarity general settings
      • Clarity data sources
      • Clarity tone of voice
      • Clarity catalog configuration
      • Manage Clarity agents
    • How to view Clarity transcripts
  • Clarity performance evaluation
    • Clarity event tracking
    • A/B testing in Clarity
    • Clarity insights with dashboards
    • Clarity optimization
  • Clarity data storage and expiration
  • Clarity safeguards to prevent issues
    • Monitor Clarity issues
    • Manage Clarity issues

WORKING WITH MOBILE MESSAGING

  • Introduction to mobile messaging
  • SMS campaigns
    • SMS in Scenarios
    • SMS Campaigns Module
  • MMS campaigns
    • MMS in Scenarios
    • MMS in Campaigns Module
  • RCS campaigns
    • RCS setup for mobile messaging
    • RCS 24-hour window
  • WhatsApp campaigns
  • SMS Evaluation Dashboard
  • Two-way messaging and keywords auto responses
  • SMS sign-up units
  • Double Opt-In for SMS
  • Campaign link shortener
  • Contact Cards
  • TCPA list validation

Working with scenarios

  • Introduction to Scenarios
    • Scenarios Overview Screen
    • Design tab - Scenario building and editing
    • Preview tab - Scenario flow preview before execution
    • Saving and Cloning of Scenarios
    • Starting and Stopping a Scenario
    • Evaluate tab - Scenario check after execution
  • Scenario best practices
  • Advanced Features in Scenarios
    • Dynamic Wait Time
    • Silent Hours
    • Flexible Operators
    • Scheduling On Event Scenarios
    • Segmentation fork
    • On date attribute trigger
  • Webhooks integration setup
    • API Webhook in a Scenario
    • Webhook Authentication
    • Using Webhook Responses
    • Batch Webhook Settings
    • Webhook Preset
    • Throughput policy
    • API trigger for scenarios
    • Creating API endpoint for webhooks
    • Firebase Webhooks
  • Scenarios FAQ
  • How to test Scenarios

Working with emails

  • Introduction to emailing
    • Email service providers
    • Email integration process
      • How to set up DMARC records
    • Email List Validation
    • Consent Management
    • Scenarios
  • Create email campaigns
    • Email editors
    • HTML blocks
    • Snippets
    • Email Testing
  • Email evaluation
    • Email tracking and delivery statuses
    • Email bounce management
    • Email bounce investigation
    • Email Marketing Metrics
    • Email Evaluation Dashboard
    • Email Click Heatmap
    • Email performance reports
    • Email domain report
    • UTM Parameters
    • Campaign calendar
  • Managing Email Health
    • Email deliverability tips
    • Health of Your Email List
    • Email list hygiene filter
    • Email Suppression Lists
    • One-click unsubscribe
    • Frequency Policy
    • Working with Apple Mail Privacy Protection
    • Apple iOS 18 and email deliverability
  • Optimize and personalize emails
  • Advanced emailing
  • Emailing goals use cases
  • Transactional emails
  • Email Campaigns FAQ

Jinja

  • Jinja
    • Basic Syntax of Jinja
    • Jinja Data Structures
    • Jinja Filters
    • Personalization using Jinja
    • Functions on Data Types
    • Jinja Blocks
    • Cloning Jinja Templates
    • Jinja Errors
    • Useful Jinja Snippets
    • Jinja FAQ

USE CASE CENTER

  • About Use Case Center
    • Use case requirements
    • How to customize the email node in the Use Case Center
    • How to adjust the email design and settings in the Use Case Center
    • How to test emails in the Use Case Center
    • How to adjust the banner design and settings in the Use Case Center
    • How to test the banner in the Use Case Center
    • How to evaluate a use case in the Use Case Center
    • How to enhance a use case in the Use Case Center
    • Frequently asked questions (FAQ)
  • Email use cases
    • Automated price drop alert email for items in cart
    • Automated price drop email alert
    • Automated restock email alert
    • Retention campaign for repeat purchasers
    • Post-cancellation follow-up email flow
    • Refer a friend campaign
    • Abandoned search email flow
    • Post-holiday feedback
    • Pre-travel engagement email flow
    • Reactivation campaign for disengaged email subscribers
    • Welcome flow
    • Automated favorite brand newsletter with new items
    • Bi-weekly product recommendation newsletter
    • Automated newsletter for new items of interest
    • Post-purchase email with recommendations
    • Abandoned cart email with recommendations
    • Purchase anniversary recommendations
    • Personalized abandoned cart email
    • Post-purchase NPS survey email
    • Abandoned browse email
    • Reactivation campaign for 'Lapsing' and 'Lapsed' subscribers
    • Refill reminder email campaign
    • Birthday campaign
    • Weather Influenced Campaign
  • Web personalization use cases
    • AI-segmented single opt-in email subscription banner
    • On-Exit Mobile Banner
    • Gamified banners with email collection
    • Gamified banners
    • Banner notification for frequently returned items
    • Banner notification for customers with high return rates
    • Abandoned cart banner
    • Birthday reminder banner
    • Previous searched destination reminder
    • Interactive subscriber banner
    • YouTube video banner
    • Interactive post-purchase feedback banner
    • Abandoned browse banner
    • Customizable Customer Acquisition Weblayer
    • Recommendations carousel banner
    • Quiz banner with product recommendations
    • Next-day delivery countdown banner
    • Easy-access discount code banner
    • Discount countdown banner
    • Multistep zero-party data banner
    • Abandoned browse banner with recommendations
  • Omnichannel use cases
    • Email and SMS reactivation campaign
    • RFM omnichannel winback campaign
    • Omnichannel overview
    • Reactivation campaign for “promising” and “needs attention” segments
    • Reactivation of lapsing customers with Contextual personalization
    • Omnichannel abandoned cart flow
  • Analytics use cases
    • Black Friday 2023
    • Email performance dashboard use case
    • Apple mail segmentation dashboard
    • Subscriber and unsubscriber monitoring dashboard
    • Customer lifetime value dashboard
    • Conversion dashboard
    • Returned items dashboard
    • Key customer segments & insights dashboard
    • Executive dashboard
    • RFM customer segmentation
      • RFM segmentation - business use
  • Paid media use cases
    • Social media ad audiences
    • CLTV based lookalike targeting for paid ads
    • Paid ads optimized for email engagement
    • Paid ad optimization using audience predictions
  • SMS use cases
    • SMS subscription DOI checkout banner
    • SMS subscription via text evaluation
    • SMS Mobile Subscription Banner
    • SMS subscription with email collection
    • SMS double opt-in subscription with zero-party data collection
    • SMS subscription banner with offer
    • Welcome SMS

TUtorials

  • Customer Analysis
    • Email Performance Dashboard
    • Product Analytics Dashboard
    • Retention Dashboard
    • Traffic Dashboard
    • Aggregated Campaign Dashboard
    • A/B Test Basic Evaluation
    • Cohort Analysis
    • Average Buyer Value
    • Purchase and Repurchase Analysis
    • Purchase Frequency Segmentation
    • Purchase to Session Start Funnel
    • Reordering Funnel
    • Time Between Purchases
    • Time-based Session_start Analytics
    • "Weekly Heat-map" Analysis
  • Email campaigns
    • Double Opt-in for Email Campaigns
    • Personalized Subject Line
    • Automated Email Follow-ups
    • Abandoned Cart Campaign
    • Email Templates
    • Birthday And Nameday Emails
    • First Purchase Anniversary
    • Low Voucher Stock Notification
  • Surveys and Weblayers
    • Net Promoter Score Survey
    • Countdown Banner
    • Exit Popup
    • Free Delivery Weblayer
    • View Count Weblayer
  • Recommendations Business Guide
    • Product Discovery
    • Personalized Experience
    • Up-sell and Cross-sell
  • Quick Use Cases
  • Page Optimization
  • Real-time Customer Segments for Discovery
  • Offline To Online
  • Use Case Evaluation

Administration, Security, Privacy

  • Administration
    • Application Interface
    • Using IDs of campaigns/analyses
    • Initiatives and Tags
    • Custom Tags
    • Project settings
      • Project
      • Campaigns
    • User settings
    • Project Type Categorizer
    • Role-based access management
    • User groups management
    • Usage Dashboard
    • Creating a new Bloomreach Engagement instance
    • Enable Slack notifications
    • Efficient Engagement usage
    • Using 'Forgot Password' through the correct instance
    • How to Fix Duplicate Customer Profiles
    • Project Structure Templates
  • Security
  • Our certificates
  • Security Architecture
  • Security Controls
    • Audit Log
    • VPN
    • Bloomreach Engagement Single Sign-On
    • Single sign-on and authorization
    • IP deny list/allow list (Cloud Armor)
    • IP allow and block list
    • Manage project access and invitations
    • Captcha
    • DDoS Protection
    • Firewall
    • SSH Tunnels
    • Databases & Secure connections
    • Integration Protection
    • Logging
    • Access controls
    • Two-step Verification
    • Password settings
    • Customer Token
  • App Data Processing Notice
    • Apple User Privacy and Data Use
    • iOS 14.5 privacy policy and Bloomreach Engagement iOS SDK
  • Communication Interfaces
  • Data Location and Backup Management
  • SmartSecure
  • Bloomreach's DPIA guidelines
  • Privacy
  • Consent Management
    • Consent categories
    • Configuration of the tracking consent categories
    • Tracking Consent
    • Consent Page
  • Data minimization
  • Managing PII
  • GDPR Use Cases
  • Frequency Policy
  • Individual Rights

Integrations

  • Integrations
  • Commerce Platforms
    • BigCommerce
    • Commercetools
      • ConnectorStaged
      • Commercetools FAQ
      • Commercetools connector
    • Magento
    • Salesforce Commerce Cloud Cartridge
    • Shopify and Shopify Plus Overview
      • Shopify Setup
      • Shopify Customization
  • Gamification
    • Odicci
    • Playable
  • Loyalty
    • Antavo
    • LoyaltyLion
    • Talon.One
    • TRIFFT
    • Voucherify
    • Yotpo Loyalty
    • Eagle Eye
  • Customer Support
    • Freshdesk
    • Gorgias
      • Gorgias SMS Conversational Support
    • Zendesk
  • Marketing Automation
    • Brevo
    • Klaviyo
      • Migrating Email Sending From Klaviyo
    • Responsys Authentication
    • Opensend
  • Ad Audience Management
    • Ads Best Practices
    • Adform
    • Criteo
    • Facebook Conversions API
    • Facebook / Instagram Ads
    • Facebook / Instagram Lead Ads
    • Google Ads Audiences
    • Google Ads API v15 Update
    • Google Analytics Ad Audiences
    • Google Ads Offline Conversions
    • Google Ads FAQ
    • SKLIK Audiences Integration
    • Snapchat Ads integration guide
    • TikTok Ads
    • TikTok Lead Generation Ads
  • Content Personalization
    • Gocertify
    • Motionlab
    • Movable Ink
    • NiftyImages
    • Sendtric
  • Email Providers
    • EmailLabs
    • Mailgun
    • Mailjet
    • Mandrill
    • Omnivery
    • SendSay
    • Twilio SendGrid
    • UniOne
  • Mobile messaging
    • Attentive
    • Facebook Messenger
    • Infobip SMS/MMS
    • Infobip Mobile Messaging
    • Sinch SMS/MMS
    • Sinch Mobile Messaging
    • Twilio SMS/MMS
  • Data Exchange
    • Amazon S3 for Imports and Exports
    • Azure Storage for Exports
    • Azure Storage for Imports
    • Google Cloud Storage for Imports and Exports
    • Hightouch
    • HTTP Authentication Schemas
    • Kafka
    • SFTP
    • MetaRouter
    • Snowflake
    • Tealium
    • Twilio Segment
      • Twilio Segment - guide to increase conversions
    • Zapier
  • Omniconnect
    • Omniconnect Set-Up
    • Omniconnect Use Cases
  • Referral Marketing
    • Buyapowa
    • Mention Me
  • Ratings, Reviews & UGC
    • Reviews.io
    • Yotpo Reviews
    • Duel
  • Direct Mail
    • Optilyz
    • ZAP~POST
  • Analytics
    • ContentSquare
    • Quantum Metric
    • Swym
    • Typeform
    • Made With Intent
  • Subscriptions Commerce
    • Loop Subscriptions
    • Recharge
  • Hospitality Technology
    • Mews
    • Opera Cloud
    • ResDiary
  • Other
    • Amazon Alexa
    • Firebase
    • MineOS
  • Custom integrations

Developers

  • Technical Overview
  • Why you will like Bloomreach Engagement
  • StartRight Integrations
  • Web tracking - Javascript
  • Javascript SDK
    • Integration
    • JS SDK Configuration
    • Tracking
    • Campaigns / Personalization
    • Push Notifications
    • Cookies & Storage
      • Cookie tracking modes
    • Data Types
    • URL Parameters Used by SDK
    • Ghost sessions
    • Accessing exposed segmentations from Engagement
    • Testing the JS SDK integration
  • Mobile SDKs
    • iOS SDK
    • Android SDK
    • React Native SDK
    • Flutter SDK
    • MAUI SDK
    • Xamarin SDK
    • Mobile SDK tracking FAQ
    • API access management
  • iOS SDK
    • Initial SDK setup
      • Configuration
      • Authorization
      • Data flushing
    • Tracking
      • Tracking consent
    • Universal links
    • Push notifications
      • Configure Apple Push Notification Service
      • Notification extensions
    • Fetch data
    • In-app personalization
      • In-app messages
      • In-app content blocks
    • App Inbox
    • Segmentation
    • Example app
    • Release notes
  • Android SDK
    • Initial SDK setup
      • Configuration
      • Data flushing
      • Authorization
    • Tracking
      • Tracking consent
    • Android App Links
    • Push notifications
      • Firebase Cloud Messaging
      • Huawei Mobile Services
    • Fetch data
    • In-app personalization
      • In-app messages
      • In-app content blocks
    • App Inbox
    • Segmentation
    • Example app
    • Release notes
      • SDK version update guide
  • React Native SDK
    • Initial SDK setup
      • Authorization
      • Data flushing
      • Configuration
    • Basic concepts
    • Links
    • Tracking
      • Tracking consent
    • Push notifications
      • Android push notifications
      • iOS push notifications
    • Fetch data
    • In-app personalization
      • In-app messages
      • In-app content blocks
    • App Inbox
    • Segmentation
    • Example app
    • SDK development
    • Release notes
      • SDK version update guide
  • Flutter SDK
    • Initial SDK setup
      • Authorization
      • Data flushing
      • Configuration
    • Basic concepts
    • Links
    • Tracking
      • Tracking Consent
    • Push notifications
      • iOS push notifications
      • Android push notifications
    • Fetch data
    • In-app personalization
      • In-app messages
      • In-app content blocks
    • App Inbox
    • Example app
    • SDK development
    • Release notes
      • SDK version update guide
  • MAUI SDK
    • Initial SDK setup
      • Configuration
      • Project mapping
      • Authorization
      • Data flushing
    • Links
    • Tracking
      • Tracking consent
    • Push notifications
      • iOS push notifications
      • Android push notifications
    • Fetch data
    • In-app personalization
      • In-app messages
    • App Inbox
    • Example app
    • Release notes
  • Implementing via Google Tag Manager
  • DataLayer Helper
  • Exponea Console
  • API Reference
  • 3rd party Integrations
  • Customer Properties Synchronization
  • Custom Domain Management
  • Custom Tracking Domain (CTD)
  • Custom CDN Domains
  • Exponea Service Worker
  • Server-side anonymous identity management

Recommendations - Video guides

Suggest Edits

Recommendations

Product recommendations help deliver a personalized shopping experience that drives engagement, brand loyalty, and up- or cross-sell of products.

How to use recommendations for your email campaigns

On-site recommendation

Updated 5 months ago


  • Table of Contents
    • Recommendations
    • How to use recommendations for your email campaigns
    • On-site recommendation
Read Bloomreach Experience reviews on G2
Read Bloomreach Experience reviews on Trustradius
Legal
  • Terms of Service
    |
  • Privacy Policy
    |
  • Contact DPO
    |
  • Control Your Data
    |
  • Cookie Settings
    |
  • Quality, Infosec, BCM policy
    |
  • UK Modern Slavery Act
© 2021 Bloomreach, Inc. All rights reserved.