Any latency or search/category API errors
To investigate the issue and the reason, follow the steps below:
- Contact your technical team to get the API call and check if the X-BR-Response-Time value in response headers. This parameter gives the response time from Bloomreach.
- Check if API call has more numbers of FQs for 4xx errors.
- Raise a ticket on the Bloomreach Support Portal.
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Updated 10 months ago