Search Latency/4xx/5xx Error Issue


Any latency or search/category API errors

Debugging Steps

To investigate the issue and the reason, follow the steps below:

  1. Contact your technical team to get the API call and check if the X-BR-Response-Time value in response headers. This parameter gives the response time from Bloomreach.
  2. Check if API call has more numbers of FQs for 4xx errors.
  3. Raise a ticket on the Bloomreach Support Portal.


Did this article help you?

Please provide your feedback. We would like to know if our help center is effective in solving your queries. You can also leave comments and suggestions on how we can make our help articles better. You can also suggest topics you’d like us to cover.