Pathways and Recommendations API Throwing 4xx Errors

Problem

Pathways and recommendations can throw 4xx error in case all mandatory API parameters are not sent in the API call.

Debugging Steps

To investigate the issue and the reason, follow the steps below:

  1. Contact your technical team to check the API call.
  2. Check the API call for the mandatory parameters. Refer to the documentation to know more.
    a. If yes, raise a ticket on the Bloomreach Support Portal with the API call.
    b. If no, advise your technical team to fix it.

Related Resources

Bloomreach Discovery Product Documentation

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