Add to Recall for Global Widget Configurations

This guide walks you through the process of customizing widget recall at the Global level.

💡 Prerequisite Knowledge


We recommend that you read the following guides:

How does Add to Recall work for Widgets at the Global Level


At the Global level, enabling Add to Recall for a product force adds the product to the recall of every widget at both the Global and Query levels (depending on widget type). Please note that Add to Recall is not available for Bestseller and Trending widgets at the Global level.

Add to Recall for Widgets at the Global level works with all the Global Ranking rules as described below:

1. Global Ranking Rule

Enabling Add to Recall for a product in a Global ranking rule adds it to the recall of all the following widgets (irrespective of the widget type) at both Global and Query level:

  • Frequently Bought Together
  • Frequently Viewed Together
  • Similar Products
  • Experience Driven Recommendations
  • Past Purchase
  • Search widget
  • Category widget

2. Global Search Ranking Rule

Enabling Add to Recall for a product in a Global Search ranking rule adds it to the recall of Search widgets at both Global and Query levels.

3. Global Category Ranking Rule

Enabling Add to Recall for a product in a Global Category ranking rule adds it to the recall of Category widgets at both Global and Query level.

4. Global Recommendation Ranking Rule:

Enabling Add to Recall for a product in a Global Recommendation ranking rule adds it to the recall of the following Recommendations widgets at the Global level:

  • Frequently viewed Together
  • Frequently Bought Together
  • Similar Products
  • Past Purchase
  • Experience Driven Recommendations
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This visual shows the application Add to Recall operation in a Global Recommendations rule. The selected product will be added to the recall of all recommendations widgets at the Global level.

Add to Recall Scenarios for all Global Ranking rules (1-4)


  1. Product(s) with just Add to Recall ON can occupy any random place in the recall set (must be a part of the recall set) and will not be boosted to top/buried to bottom.

  2. Product(s) with Boost/Bury + Add to Recall ONwill result in a Hard Boost/Bury. This means that the product can occupy the top/bottom place in the recall. Use case example: Consider you want a new product to shine across all recommendation widgets. You can create a Global Recommendations rule that applies "Add to Recall ON" + "Boost to Top" operations to the new product. This rule will add the new to the recall and boost it across all recommendations widgets’ recall.

  3. Product(s) with Boost/Bury + Add to Recall OFF may or may not occupy any place in the recall set depending on the relevance and the available spots in the widget. Use case example: Suppose you want to boost a product for inventory clearance in one go, you can select the product and then select "Boost to Top". This will boost this product across all the recommendations widget recall where this product already sits in.

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Widgets currently not supported for Add for Recall

Add to Recall is currently not supported for the Bestseller and Trending Recommendations widgets.

How to use Add to Recall at Global Widget Level


The following section explains the process of configuring the Global widget using Add to Recall operation:

Configuring Global Widget Recall with Visual Editor

The steps for implementing Global configurations using the Visual Editor are discussed below:

Step 1

Open the Global ranking rules page using the path: Setup → brSM Global configurations → Global ranking rules

Step 2

Click Add Rule and choose the desired Global rule type from the dropdown.

Step 3

Find the product you want to apply the operation to.

Step 4

You can then follow the steps in the table below for your use case.

Operations Use Case

Steps to be Followed

Desired Result as per rule type

Add to Recall only

Turn ON the Add to Recall toggle

  1. Global Ranking Rule
    Add product(s) to the recall of the following recommendations widgets at the Global and Query level:
  • Frequently Bought Together
  • Frequently Viewed Together
  • Similar Products
  • Experience Driven Recommendations
  • Past Purchase
  • Search
  • Category
  1. Global Search Ranking Rule
    Add product(s) to the recall of Search widgets at both Global and Query levels.

  2. Global Category Ranking Rule
    Add product(s) to the recall of Category widgets at both Global and Query levels.

  3. Global Recommendations Ranking Rule
    Add product(s) to the recall of the following recommendations widgets at the Global level:

  • Frequently Viewed Together
  • Frequently Bought Together
  • Similar Products
  • Past purchase
  • Experience Driven Recommendations

Boost to Top only
(Add to Recall OFF)

Select Boost to Top operation under the + menu.

Boost the product for a widget where it’s already part of the recall at both the Global and Query levels. It won’t force add the product to every recall. The product may or may not occupy any place in the recall set depending on the relevance.

Add to Recall + Boost to Top

Select Boost to Top
Operation under the + menu. Turn ON the Add to Recall toggle

  1. Global Ranking Rule
    Add the product to the recall and boost the product in recall of all the following widgets at the Global and Query levels:
  • Frequently Bought Together
  • Frequently Viewed Together
  • Similar Products
  • Experience Driven Recommendations
  • Past Purchase
  • Search
  • Category
  1. Global Search Ranking Rule
    Add the product to the recall and boost the product in all search widgets at both Global and Query levels.

  2. Global Category Ranking Rule
    Add the product to the recall and boost the product in all category widgets at both the Global and Query levels.

  3. Global Recommendations Ranking Rule
    Add the product to the recall and boost the product in recall of all the following Recommendations widgets at the Global level:

  • Frequently Viewed Together
  • Frequently Bought Together
  • Similar Products
  • Past purchase
  • Experience Driven Recommendations

Bury to Bottom only
(Add to Recall OFF)

Select Bury to Bottom operation under the + menu.

Bury the product for a widget where it’s already part of the recall at both the Global and query levels. It won’t force add the product to every recall. The product may or may not occupy any place in the recall set depending on the relevance.

Add to Recall + Bury to Bottom

Select Bury to Bottom operation under the + menu. Turn ON the Add to Recall toggle

  1. Global Ranking Rule
    Add the product to the recall and bury the product in recall of all the following widgets at the Global and Query level:
  • Frequently Bought Together
  • Frequently Viewed Together
  • Similar Products
  • Experience Driven Recommendations
  • Past Purchase
  • Search
  • Category
  1. Global Search Ranking Rule
    Add the product to the recall and bury the product in all Search widgets at both Global and Query levels.

  2. Global Category Ranking Rule
    Add the product to the recall and bury the product in all Category widgets at both the Global and Query levels.

4.Global Recommendations Ranking Rule
Add the product to the recall and bury the product in the recall of all the following Recommendations widgets at the Global level:

  • Frequently Viewed Together
  • Frequently Bought Together
  • Similar Products
  • Past purchase
  • Experience Driven Recommendations

Block

Select Block operation under the + menu.

Block products from appearing in the widgets results at both the Global and Query levels.

Step 5

Once all changes are made, save the rule

Configuring Global Widget Recall with the Left side search panel

The steps for modifying Global Widget recall using the Left side search panel are discussed below:

  • Open the Global ranking rules page: Setup → brSM Global configurations → Global ranking rules
  • Click Add Rule and then choose the desired Global ranking rule type from the dropdown.
  • Use the product search bar on the left to find the product.
  • You can then follow the steps in the table below for your use case.

Operations Use Case

Steps to be Followed

Desired Result as per rule type

Add to Recall only

Click on the Recall Settings option.

  1. Global Ranking Rule
    Add product(s) to the recall of the following recommendations widgets at the Global and Query level:
  • Frequently Bought Together
  • Frequently Viewed Together
  • Similar Products
  • Experience Driven Recommendations
  • Past Purchase
  • Search
  • Category
  1. Global Search Ranking Rule
    Add product(s) to the recall of Search widgets at both the Global and Query levels.
    Product placement is defined by the algorithm.

  2. Global Category Ranking Rule
    Add product(s) to the recall of Category widgets at both the Global and Query levels. Product placement is defined by the algorithm.

  3. Global Recommendations Ranking Rule
    Add product(s) to the recall of the following recommendations widgets at the Global level:

  • Frequently Viewed Together
  • Frequently Bought Together
  • Similar Products
  • Past purchase
  • Experience Driven Recommendations

Boost to Top

  • Select Boost to Top operation under the + menu.

  • Click on the Recall Settings option.

  1. Global Ranking Rule
    Add the product to the recall and boost the product in recall of all the following widgets at the Global and Query level:
  • Frequently Bought Together
  • Frequently Viewed Together
  • Similar Products
  • Experience Driven Recommendations
  • Past Purchase
  • Search
  • Category
  1. Global Search Ranking Rule
    Add the product to the recall and boost the product in all search widgets at both Global and Query levels.

  2. Global Category Ranking Rule
    Add the product to the recall and boost the product in all category widgets at both Global and Query level.

  3. Global Recommendations Ranking Rule
    Add the product to the recall and boost the product in recall of all the following Recommendations widgets at the Global level:

  • Frequently Viewed Together
  • Frequently Bought Together
  • Similar Products
  • Past purchase
  • Experience Driven Recommendations

Bury to Bottom

  • Select Bury to Bottom operation under the + menu.

  • Click on the Recall Settings option.

  1. Global Ranking Rule
    Add the product to the recall and bury the product in recall of all the following widgets at the Global and Query level:
  • Frequently Bought Together
  • Frequently Viewed Together
  • Similar Products
  • Experience Driven Recommendations
  • Past Purchase
  • Search
  • Category
  1. Global Search Ranking Rule
    Add the product to the recall and bury the product in all Search widgets at both Global and Query levels.

  2. Global Category Ranking Rule
    Add the product to the recall and bury the product in all Category widgets at both Global and Query levels.

  3. Global Recommendations Ranking Rule
    Add the product to the recall and bury the product in recall of all the following Recommendations widgets at the Global level:

  • Frequently Viewed Together
  • Frequently Bought Together
  • Similar Products
  • Past purchase
  • Experience Driven Recommendations

Block

Select Block operation under the + menu.

Block the product for all related widgets across widget Query and Global levels.

  • Save the rule

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