Add to Recall for Multisite

📘

Add to Recall operation is OFF by default.

💡 Prerequisite Knowledge


We recommend that you read the following guides:

  • Adding Products to Recall: This guide will give you the necessary background to understand Add to Recall operation.
  • Multi-site Management: This guide will help you understand how merchandising operations work for multisite customers. Add to Recall can be implemented in a similar way.

Adding Products to Recall at the Account Level


When you add a product to recall at the account level, the changes are reflected in all versions of your site.

The site level behavior is as follows:

  • With Add to Recall enabled: the PID will be added in the recall at the site level.
  • With Add to Recall disabled: the PID will show up only if it exists in the natural recall set at the site level.

You can use the Visual Editor or the Left-hand side panel for implementing Add to Recall at the account-level.

Account Level Add to Recall with Visual Editor

  • Select your account from the Site selection dropdown
  • Go to the account level Search Ranking page: Search & Merchandising → Site search→ Ranking rules
  • Click on Add Search Ranking Rule
  • Enter the keyword in the Search Terms field
  • Locate the product you wish to change the recall settings for
  • You can then follow the steps in the table below for your use case

Operations Use Case

Steps to be Followed

Desired Result

Add to Recall

Turn ON the Add to Recall toggle

Force add the PID to the recall in the rest of the domains/sites

Add to Recall (disabled)

Turn OFF the Add to Recall toggle

The PID should not be added to the recall in the rest of the domains

Add to Recall + Boost to Top

Turn ON the Add to Recall toggle

Click on Boost to Top operation

  1. Force add the PID to the recall in the rest of the domains/sites

  2. Boost the product in the recall of the domains/sites

Add to Recall (disabled) + Boost to Top

Turn OFF the Add to Recall toggle

Click on Boost to Top operation

  1. The PID should not be added to the recall in the rest of the domains

  2. The PID should be boosted at the site level only if it exists in the recall

Add to Recall + Slot

Turn ON the Add to Recall toggle

Slot the product in its place (Lock in place) or choose its desired place in the recall (Lock Position #)

  1. The PID should not be added to the recall in the rest of the domains

  2. The PID should be slotted at the site level only if it exists in the recall

Add to Recall (disabled) + Slot

Turn OFF the Add to Recall toggle

Slot the product in its place (Lock in place) or choose its desired place in the recall (Lock Position #)

. The PID should not be added to the recall in the rest of the domains

  1. The PID should be slotted at the site level only if it exists in the recall

Add to Recall + Bury to Bottom

Turn ON the Add to Recall toggle

Click on Bury to Bottom
operation

  1. Force add the PID to the recall in the rest of the domains/sites

  2. Bury the product in the recall of the domains/sites

Add to Recall (disabled) + Bury

Turn OFF the Add to Recall toggle

Click on Bury to Bottom
operation

  1. The PID should not be added to the recall in the rest of the domains

  2. The PID should be buried at the site level only if it exists in the recall

  • Save the changes

Account Level Add to Recall with Left-side Search Panel

  • Go to the account level Search Ranking page
  • Click on Add Search Ranking rule
  • Enter the keyword in the Search Terms field
  • Find the desired product using the Product Search field
  • You can then follow the steps in the table below for your use case (Note that Add to Recall is by default ON for products in the Left side search panel)

Operations Use Case

Steps to be Followed

Desired Result

Add to Recall

Click on the Recall Settings option

Force add the PID to the recall in the rest of the domains/sites

Boost to Top

Click on the Recall Settings option

Click on Boost to Top operation

  1. Force add the PID to the recall in the rest of the domains/sites

  2. Boost the product in the recall of the domains/sites

Slot

Click on the Recall Settings option

Slot the product in its place (Lock in place) or choose its desired place in the recall (Lock Position #)

  1. Force add the PID to the recall in the rest of the domains/sites

  2. Slot the product in the recall of the domains/sites

Bury to Bottom

Click on the Recall Settings option

Click on the Bury to Bottom
operation

  1. Force add the PID to the recall in the rest of the domains/sites

  2. Bury the product in the recall of the domains/sites

  • Save the changes

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