Global Level Configurations

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Add to Recall is OFF by default unless you have already enabled it due to an existing Boost to top/Slot rule.

ūüí° Prerequisite Knowledge


We recommend that you read the following guides:

Add to Recall at Global Level


At the Global level, enabling Add to Recall for a product force adds the product to the recall of every page/query.

Applying only Boost to Top / Bury to Bottom operation will boost/bury the product where it’s already part of the recall.

For instance, if you want to boost a product for inventory clearance in one go, you can select the product and then select Boost to Top. This will boost this product across all the queries this product already sits in.

While if you have a new launch which you want to shine across all pages then you can select this product and enable Add to Recall and select Boost to top. This will add this product to recall of all pages and also boost this product across all the pages.

The Add to Recall operation can be combined with boost/bury ranking operations to make global changes to the recall for a variety of use cases.

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Scope of Add to Recall changes

Global Ranking Rule: Enabling recall ON for products will force add these products to recall of every query.
Global Category Ranking Rule: Adding products to recall here will add them to every Category recall.
Global Search Ranking Rule: Adding products to recall here will add them to every Search recall.

To understand it better, let‚Äôs consider you have a product called ‚Äúblack shirt‚ÄĚ and you want to boost it in all shirt categories where it already belongs, but not other categories. In this case, you will not enable Add to Recall and only apply the Boost operation.
If you want it to be added to all categories and boosted, you will enable Add to Recall and also apply the Boost operation.

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Global Recommendations Rule

Add to Recall is currently not supported for the Recommendations widget. At the Global Recommendations level, Boost to Top will boost the product and forcefully add it to every recall.

You may use the Visual Editor or the Left-hand side panel for implementing these use cases.

Global Add to Recall with Visual Editor

The steps for implementing global configurations using the Visual Editor are discussed below:

  • Open the Global ranking rules page: Setup ‚Üí brSM global configurations ‚Üí Global ranking rules
  • Click Add Rule and then choose Global Search Ranking Rule from the dropdown.
  • Choose the product you want to apply the operations to
  • You can then follow the steps in the table below for your use case.

Operations Use Case

Steps to be Followed

Desired Result

Add to Recall only

Turn ON the Add to Recall toggle

Add the product to the recall of all queries

Boost to Top only
(Add to Recall disabled)

Select Boost to Top operation under the + menu

Boost the product for a query where it’s already part of the recall. It won’t force add the product to every recall

Add to Recall + Boost to Top

Select Boost to Top
Operation under the + menu. Turn ON the Add to Recall toggle

  1. Add the product to the recall of all queries

  2. Boost the product in every recall

Bury to Bottom only
(Add to Recall disabled)

Select Bury to Bottom operation under the + menu

Bury the product for a query where it’s already part of the recall. It won’t force add the product to every recall

Add to Recall + Bury to Bottom

Select Bury to Bottom operation under the + menu. Turn ON the Add to Recall toggle

  1. Add the product to the recall of all queries

  2. Bury the product in every recall

Block

Select Block operation under the + menu

Block products from appearing in the search results

  • Once all changes are made, save the rule

Global Add to Recall with the Left side search panel

The steps for implementing the use cases using the Left side search panel are discussed below:

  • Open the Global ranking rules page: Setup ‚Üí brSM global configurations ‚Üí Global ranking rules
  • Click Add Rule and then choose Global Category Ranking Rule from the dropdown.
  • Use the product search bar on the left to find the desired product.
  • You can then follow the steps in the table below for your use case (Note that Add to Recall is by default ON for products in the Left side search panel).

Operations Use Case

Steps to be Followed

Desired Result

Add to Recall only

Click on the Recall Settings option

Add the product to the recall of all queries (its placement is defined by the default algorithm)

Boost to Top

Select Boost to Top operation under the + menu.

Click on the Recall Settings option

  1. Add the product to the recall of all queries

  2. Boost the product in the recall

Bury to Bottom

Select Bury to Bottom operation under the + menu.

Click on the Recall Settings option

  1. Add the product to the recall of all queries

  2. Bury the product in the recall

Block

Select Block operation under the + menu

Block the product for all queries

  • Save the rule

Conflict Resolution


  • Ranking conflicts: In the case of ranking conflicts, the same conflict resolution rules for Search & Merchandising rules also apply for Add to Recall.

  • Operation priority: Recall operations are always given first preference. Blocklist on a product are always respected. Then within Ranking, there is operation priority.


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