Pixel Overview

This page is an overview of the Bloomreach pixels and a guide to getting started with the pixel integration.

What is a pixel?

A pixel is a JavaScript code that you must add to your site’s pages to send necessary data to Bloomreach. The pixels track your customers' activities on your site such as page views, clicks on products, search, add-to-cart etc. which add behavioral learning data to Bloomreach's algorithm. Over a period of time, data captured by the pixel amounts to a powerful, intuitive search solution that powers all our solutions.

Why do I need pixels?

Pixel are an important part of your integration because of the following reasons:

  • Bloomreach uses the information captured by the pixels to learn about your site and your customers to dynamically optimize Bloomreach features.
  • It is the primary component to generate site analytics (Insights) that give you visibility into how customers use your site (and track conversions) so that you can take informed, strategic decisions to grow your business.

How do pixels work?

The Bloomreach pixels added to your site, loads along with the rest of your site’s code. When a customer visits your site, the pixels pick up activities as events and sends them to Bloomreach.

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Pixel Location

The pixels must be added to every page and every version of your site, including desktop, mobile, and tablet. A typical strategy includes simply adding the tracking code snippet to your global footer.

Bloomreach provides pixels support for the following implementations:

  • JavaScript Environment Pixel (web, mobile web) to implement JS based Bloomreach pixels on your web pages or web mobile.
  • Non - JavaScript Environment Pixel (native app) to implement non-JS Bloomreach pixels on your native app. This is required for any device where JS is not executed. Check out the Native App Implementation section within each type of pixel pages for more details.

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Don't add Pixels to pages where PII is passed

Some pages include Personally Identifiable Information (PII), especially registration pages and secure login pages, payment details pages, delivery information pages, account settings pages, etc. Bloomreach does not collect PII. We recommend against integrating the pixels on pages with this kind of information.

Do not add the pixels on pages where PII is passed. The pixel itself is fully compliant with SSL. Bloomreach ensures maximum privacy for your customers and does not track changes on pages where PII is entered or exchanged within your website.

How do I add the Bloomreach Pixels?

JavaScript Environment

To integrate Bloomreach pixels in the JavaScript environment, choose one of the following options:

  • Add manually by installing the Pixel on your site
    The Bloomreach pixel consists of 5 event tags for tracking Page Views, Add to Cart, Search, Suggest and Quick View actions. Learn more.

  • Add using a Tag Manager
    If your website uses a tag manager such as GTM, Tealium or Ensighten, you can use your tag manager to easily place the Bloomreach Pixel on your website. Learn more.

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For the best optimization and personalization, ensure that every page has the pixels installed.

Non-JS Environment

To integrate Bloomreach pixels on your native app, you must generate HTTP GET requests to one of the following secure endpoints:

  • https://p.brsrvr.com/pix.gif (for North America)
  • https://p-eu.brsrvr.com/pix.gif (for Europe)
  • If you are not from North America or Europe, Bloomreach will advise you on which endpoint to use during integration, but you may use either endpoints. Consult your Bloomreach representative if you are unsure.

The analytics data for each request is encoded in the URL query string as parameter pairs, such as &type=pageview. Each parameter pair has a key and value, and must follow the requirements given below:

If the HTTP request is received, we return a 200 status code. The Content-Type will be image/gif and the content will be a 1x1 transparent gif image.

The HTTP response does not return an error code if the data was malformed, or if the data in the payload was incorrect or was not processed by Bloomreach. If you do not get a 200 status code, you should not retry the request. Instead, verify your HTTP request to ensure that it does not contain any errors.

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For more information on integrating pixels on Native App, look out for Native App Implementation sections within each pixel integration page. This integration works differently than the web based pixels.

Which Bloomreach Pixels do I need?

By default, all Bloomreach integrations will need the core Bloomreach pixels. Additionally, there are different Bloomreach pixels for optimising different features. You will need different pixels based on the Bloomreach solution that you are integrating.

Core Pixels

The core pixels for Bloomreach consists of the following types based on interactions:

Feature Pixels

Based on the feature that you are integrating, you will need additional pixels other than the core pixels. The feature specific pixels are additive, so you will need only to add a few additional pixel variables. To get a quick view of the variables, go to the Pixel Reference page.

The feature specific pixels available are:

The table below gives you a quick reference to the pixels you will need for your integration based on the feature:

Bloomreach Solution

Core Pixels

Feature Pixels

Search

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N/A

Organic Search (brSEO)

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SEO tracking is captured by defining the ptype and sid variables. Learn more here.

Recommendations and Pathways

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The Recommendations and Pathways tracking is captured via the widget-view, widget-click and widget-add-to-cart pixels.
Read more here

Relevance by Segment

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The Relevance by Segment feature is tracked via the segment name which you choose to pass to the pixel.
Read more here

Implementation Steps

The steps to implement the Bloomreach pixels are summed up below:

  1. Add Bloomreach Core Pixels

  2. Add Product Specific Pixels (optional)

  3. Verify Pixels (test pixel configurations)

Need Help?

For help or feedback on the Bloomreach pixel integrations, please contact your Bloomreach representative.


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