Add to recall for widgets

💡 Prerequisites

Technical Prerequisites
Make sure the Recommendations and Pathways feature is enabled.

Knowledge Prerequisites
We recommend that you read the following guides:

Add to Recall guide: This guide introduces you to the Add to Recall feature. This will help you better understand the context for Add to Recall for widgets.
Widget Configurator and Managing a widget: These guides walk you through the process of configuring widgets. Add to Recall for widgets uses a similar widget management workflow.

What is Add to Recall operation for widgets

Add to Recall operation for widgets allows you to change the recall set of Recommendations and Pathways widgets. It enables you to add a product to the widget recall set and let the algorithm take care of the product’s placement. You may also choose a custom ranking for the product.

Why use Add to Recall operation for widgets

More product visibility: Add to Recall for Recommendations enables you to get more visibility for promotional products or newly launched products by adding them to the recall set of multiple widgets.
Clearing inventory: This operation can also be used to change the recall set to clear the inventory of certain products by globally boosting them in widgets. The use cases may vary as per your needs.

How this operation works

When you enable Add to Recall for a product in the widget recall set, the product gets added to the recall set of all related widgets.

Let’s consider enabling Add to Recall for a Frequently Bought Together widget. Note that Add to Recall is available for the Frequently Bought Together widget at the Widget Global Level only. When you enable Add to Recall for a product in a Frequently Bought Together widget, the product gets added to the recall of all Frequently Bought Together widgets at a Global level.

Suppose you’d like to add a specific brand’s product with an associated PID to the recall set of the Frequently Bought Together widget at a Global level. You can do so by enabling the Add to Recall toggle for the brand’s product from the visual editor. Turning on Add to Recall will make the associated product a part of the recall set, and our default algorithm will determine its placement.

To force add and boost the associated product to the top of the Frequently Bought Together widget recall set, use Boost to top + Add to Recall operations. This makes the specific brand’s product appear at the top of all Frequently Bought Together widgets.

Operation scope

Add to Recall operation is available for the following widgets:

Pathways widget
The following Pathways widgets are supported both at Widget Global and Widget Query levels:

Search widget
Category widget

Recommendations widget
The following Recommendations widgets are supported at the Widget Global level:

Frequently Viewed Together
Frequently Bought Together
Similar Products
Experience-Driven Recommendations
Past Purchase

Note: Add to Recall is not available with Bestseller and Trending Products widgets.

How to use Add to Recall operation for widgets

Add to Recall for widgets can be enabled via the Visual editor by turning on the Add to Recall toggle or in the left side product search panel in the Widget creation of Recommendations tab.

Modifying Widget Global Recall with Visual Editor

The steps for adding products and making changes to a widget’s Global recall are discussed below:

Note: You can create a new widget or modify settings of an existing widget. In this example, we are modifying the recall of an existing Frequently Bought Together widget by using the Widget Global Settings option.

Step 1

Go to Recommendations & Pathways to view the Widget Configurator.

Step 2

Find the already created widget. Click the dropdown and select Global rules under Widget. Then, on the Widget Global Rules page, click the Edit button.

Step 3

Click on the Product grid tab. Now, enter the desired Product ID(s) in the Product search bar.

582 — Enter the Product ID in the Product search bar.

Step 4

Toggle Add to Recall ON for the desired products from the visual editor. Refer to the table below to apply any further operations according to your use case:

Operations Use Case	Steps to be Followed	Desired Result
Add to Recall only	Turn ON the Add to Recall toggle	Force add the product to the recall of influenced widgets.
Add to Recall + Boost to Top	Select Boost to Top operation Turn ON the Add to Recall toggle	1. Force add the product to the recall of influenced widgets Globally boost the product in the widget recall set.
Boost to Top	Select Boost to Top operation	Boost the product in the selected widget’s recall set. This will not affect the recall of other related widgets.
Add to Recall + Bury to Bottom	Select Bury to Bottom operation Turn ON the Add to Recall toggle	1. Force add the product to the recall of influenced widgets. Globally bury the product in the widget recall set.
Bury to Bottom	Select Bury to Bottom operation	Bury the product in the selected widget’s recall set. This will not affect the recall of other related widgets.

1999 — Widgets Global merchandising operations in the Visual Editor for Recommendations widgets.

2698 — Widgets Global merchandising operations in the Visual Editor for Search and Category Pathways widgets.

Step 5

Save the rule.

Modifying Widget Global Recall using the Left side search panel

In the Left side Search panel, you can search for a product using the keyword/product ID and select Recall Settings from the operation dropdown to add this product to the recall of the widget recall set.

For instance, you may want to include a peacock maxi dress (PID: 68711) in the recall set of frequently bought together. This can be done by searching for a Peacock maxi dress (PID: 68711) in the Left side Search panel and enabling the Add to Recall feature for the peacock maxi dress.

The steps to modify the widget Global recall using the Left side search panel are discussed below:

Note: You can create a new widget or modify settings of an existing widget. Here, we are modifying the recall of an existing Frequently Bought Together widget by using the Widget Global Settings option.