Past Purchase Widget Missing

Problem

Past purchase widget is not showing up on the cart page.

Debugging Steps

To make Past Purchases work on your live site, follow the steps below:

  1. Pixel Integration: Check in the pixel monitor for pixel alerts. Note that the User_ID param is passed to track users. Refer to this document to validate Pixel.
  2. If pixels are fine, raise a ticket on the Bloomreach Support Portal and include the User_ID parameter.

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