Feed processing failure in staging or production.
To investigate the issue and the reason, follow the steps below:
- Contact your technical team to get the following information:
- Are there any changes in the feed?
- What is the run number?
- Are there any new values?
- Are there any formatting changes like separators, encoding, crumbs, etc.?
- Are there any increases in the feed like attributes, fields, product IDs, SKU variants, crumbs, etc.?
- Raise a ticket on the Bloomreach Support Portal.
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Updated 3 months ago