ATC, CR Populated as more than 100%
Add to Cart and Conversion Rate is populated more than 100% in the insight report/product grid.
To investigate the issue and the reason, follow the steps below:
Check if the pixel is proper on the site.
Check in the pixel monitor that there are no pixel alerts. This issue occurs due to the ATC pixel not being fired correctly.
For more information, refer to the documentation for Add to Cart pixel and Conversion pixel.
If pixels are fine, raise a ticket on the Bloomreach Support Portal.
Did this article help you?
Please provide your feedback. We would like to know if our help center is effective in solving your queries. You can also leave comments and suggestions on how we can make our help articles better. You can also suggest topics you’d like us to cover.
Updated 4 months ago