In the conversion pixel basket field, ‘prod_id’ is a required field for each product purchased. If it’s missing or empty, it gets flagged as an error.
- Request the Bloomreach Support team for the list of all Conversion pixels which have empty ‘prod_id’ within the basket field.
- Each example for this check provides order id and basket field value found in a conversion pixel that has an empty 'prod_id' field within the basket.
This issue occurs when the pixel implementation is not populating the ‘prod_id’ field within the basket of conversion pixel.
Debug and check the order ids and the baskets that are incorrect and fix it using the Pixel tool.
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Updated 7 days ago