Unwanted suggested search terms are popping-up on the live site.
To investigate the issue and the reason, follow the steps below:
- Use the auto-suggest blocklist feature to remove unwanted suggestions.
- If the suggestions still appear on the live site, contact your technical team for the Suggest API and check if the unwanted suggestions are returned in the Suggest API:
a. If yes, raise a ticket on the Bloomreach Support Portal and include the Suggest API call.
b. If not, advise your technical team to debug further.
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Updated 1 day ago