Problem

Empty keyword appearing at the top of the keyword search report.

Debugging Steps

To investigate the issue and the reason, follow the steps below:

1. Contact your technical team to validate the pixel on the site.
2. Check if the "search_term" in the Search Page View pixel is not blank or missing.
3. Contact your technical team to investigate the pixel issues and to fix it. Refer to the Pixel documentation for more information.

• Page View Pixels
• Validating Pixels
• Pixel Reference

4. Raise a ticket on the Bloomreach Support Portal for more queries.

Related Resources

Bloomreach Discovery Product Documentation

• Page View Pixels
• Validating Pixels
• Pixel Reference