Loomi AI for Shopify personalization features

Loomi AI for Shopify brings Bloomreach's personalization capabilities directly into your Shopify store. Once your integration is complete and your data is synced, personalize every step of the customer journey

Prerequisites

To enable Loomi AI for Shopify personalization features, ensure you:

• Install Loomi AI for Shopify from the Shopify App Store.
• Complete the integration and sync your data with Bloomreach.
• Enable the Bloomreach Web SDK.

Available features

Search

Search replaces Shopify's default search with AI-powered results. It uses a unified catalog and relevance engine — including ranking, synonyms, spell correction, redirects, and faceted filtering — to deliver more relevant results for every query.

Autosuggest

Autosuggest replaces Shopify's predictive search with an AI-powered dropdown that surfaces query suggestions, products, and collections as shoppers type. It steers shoppers toward high-converting queries before they complete a search, reducing friction and zero-result searches.

Collections

Collections replaces Shopify's default collection pages with AI-powered product listings. Your catalog structure, facets, AI ranking, and merchandising rules apply consistently across every category page — without duplicating configuration between Shopify and Bloomreach.

Recommendations

Recommendations surfaces the most relevant products for each shopper across pages and channels — replacing static carousels with AI-driven widgets that draw on your unified catalog, event data, and merchandising rules.

• Set up recommendations for Search and Discovery
• Set up recommendations for marketing automation

Marketing automation

Marketing automation lets you orchestrate personalized email and SMS campaigns — including welcome series, win-back flows, cart abandonment, and promotions — using a unified customer profile and consent data.

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Limitations

Web push notifications and non-flickering experiments are not natively supported by the Shopify integration and require custom implementation.

Conversational shopping

Conversational shopping lets customers ask questions, refine preferences, and discover products through a conversational interface, turning passive browsing into a guided experience.

To explore the Conversational agent before committing to a full integration, use the Clarity Explorer Chrome extension — no SDK or code changes required. When you're ready to go live, see Integrating Clarity.

Weblayers

Weblayers let you add targeted on-site experiences — banners, overlays, and inline content — on top of your existing pages without redesigning templates or deploying new code.

Related articles

• CSS class reference — Stable CSS classes for customizing the Search, Autosuggest, and Collections widgets.