Monitor jobs

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Welcome note

Data hub is our new upgraded platform, which we rolled out in August 2025. It offers a single unified integration for passing your data through to your Bloomreach products.

You have access to Data hub if you've implemented with Bloomreach after August 2025.

Customers who have implemented before August 2025 should follow the existing documentation for Engagement, Discovery, and Clarity.

Throughout the setup process, various jobs run in the background to process your data. Understanding these job types helps you track progress and troubleshoot issues.

Prerequisites

Knowledge

Understanding of item collection concepts.

Process

Perform the actions that trigger a job. 

Steps to monitor jobs

Access the jobs interface to track all background operations:

1. Go to Data hub > Items in your Bloomreach workspace. 

2. Locate and open the existing item collection from the item collections listing page.

3. Click the Jobs tab. Review the list of jobs showing the Job ID, type, start time, stop time, status, and the job initiator.

4. Click the View button next to any job to see detailed information, such as processing statistics and error messages.
   Each job displays its current state:

• Pending: Job is queued and waiting to start.

• Running: Job is actively processing.

• Success: Job completed without errors.

• Fail: Job encountered errors that prevented completion.

• Canceled: Job was manually stopped before completion.

  

Alternatively, check the job status via the API.

Next steps

• View and explore records

• View transformed items

• Check destinations