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Welcome note

Data hub is our new upgraded platform, which we rolled out in August 2025. It offers a single unified integration for passing your data through to your Bloomreach products.

You have access to Data hub if you've implemented with Bloomreach after August 2025.

Customers who have implemented before August 2025 should follow the existing documentation for Engagement, Discovery, and Clarity.

This guide introduces you to the concept of items. 

What are items

Items are the structured, validated representations of your data after schema mapping. While records show your raw, unstructured source data, items display typed attributes that Bloomreach products can use.

Key features

  • One item maps to one product, plus separate items for each variant if your data is structured that way.

  • Attributes are typed fields (like title, price, color_family) ready for consumption by Bloomreach Discovery, Engagement, and Clarity

Why are items important

Items are the final, structured data objects that Bloomreach products rely on. If your items look correct, your data is ready to use in the downstream systems.

View items

To view items in Data hub UI and explore their attributes, see the item collection setup guide.

FAQs

What's the difference between records and products?

Records are your raw source data before any transformation occurs. Products (items) are built from records based on your schema configuration. Records contain flexible fields that don't yet have meaning to Bloomreach, while products are structured data with validated attributes that Bloomreach can use.

Do items update automatically when I change records?

Depends on your data update method. When you update records via imports, the system automatically regenerates items based on your current schema. The update happens through an asynchronous job that you can monitor in the jobs interface.

When you update records via API, by default, it only updates records and not items. You can specify an on-success trigger to update related items.

Can I view who updated an item?

Each item maintains a created at and last updated at timestamp along with the associated job ID that created or modified it. Use this job ID to trace the change back to the specific user or API key that made it. 

Next steps

Now that you understand items:

  • Learn about schema configuration to control how records become items.

  • Review records to understand the source data that the items use.

  • Monitor jobs to track item transformation.

  • Set up destinations to send items to Bloomreach products.