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Welcome note

Data hub is our new upgraded platform, which we rolled out in August 2025. It offers a single unified integration for passing your data through to your Bloomreach products.

You have access to Data hub if you've implemented with Bloomreach after August 2025.

Customers who have implemented before August 2025 should follow the existing documentation for Engagement, Discovery, and Clarity.

  • Display Name: Reviews

  • System Name: reviews

  • Data Type: Float

  • Levels: Product

  • Used By Apps: Discovery

  • Required By Apps: None

Represents the aggregated score from all reviews for a product.

The reviews attribute contains the overall rating score aggregated from customer
reviews, typically represented on a scale such as 1-5 stars.
This value should be a floating-point number (e.g., 4.5, 3.8). The reviews score is an
signal for product quality and customer satisfaction, influencing search rankings.

General Usage

  • Product quality signals in search and recommendations

  • Review-based filtering and sorting

  • Merchandising decisions based on customer feedback

Examples

4.5
3.8
5.0
2.3

Application Usage

Engagement

Reserved Attribute Name: N/A

Reviews attribute is not currently utilized by Engagement application.

Discovery

Reserved Attribute Name: reviews

Used for:

  • Search relevancy and ranking signals

  • Review-based faceting and filtering

  • Sorting products by customer ratings

  • Quality score boosting in recommendation algorithms

  • Merchandising rules based on review thresholds

The reviews attribute in Discovery provides an important quality signal for search and
recommendation algorithms.
Products with higher review scores may receive ranking boosts in search results and
recommendations. The attribute enables customers to filter products by minimum review
ratings and allows merchandisers to create rules based on review performance.

Feature Capabilities & Configuration

  • Referenced in Delivery API request parameter as: reviews

  • Referenced in Delivery API response documents as: reviews

  • Can be faceted and filtered on in Delivery APIs?
    YES.

  • Available to use in Variant/SKU-select use cases?
    NO.

  • Available to use in facet management dashboard?
    NO.

  • Searchable by default?

  • Facetable by default?

  • Displayable by default?