### Why can't I see weblayers/experiments I launched?

There can be several reasons for this:

If you use A/B testing, you might have been assigned to the control group, which is usually set to show the original variant. You can check whether this is the case by going to `Customers` and checking what events have been tracked to your profile. Alternatively, you can download our [Chrome extension](🔗) (still in the Beta stage) and see what events are being tracked live in the console.

If this is the case, then either change the A/B testing or try opening the page in an incognito mode until you get assigned to a variant (the incognito mode changes your cookie every time you open it).

In Settings:

  • Check the condition `Show on` and make sure it matches the page that you are loading.

  • If you use `Show on page containing/specific URL`, make sure there are no spaces in/before/after the text.

  • Check `Category`: If the campaign is set to show only to customers with specific consent, your profile must have that consent too.

  • If you specified any conditions in the `Audience` part, you must match them.

### Why did a weblayer show only once?

If the `Display` option in `Settings` is set to "Once" or "Until interaction, " you will need to change it or use the incognito mode to see the campaign again.