# Problem

Past purchase widget is not showing up on the cart page.

# Debugging Steps

To make Past Purchases work on your live site, follow the steps below:

  1. Pixel Integration: Check in the pixel monitor for pixel alerts. Note that the _User_ID_ param is passed to track users. Refer to [this document ](🔗)to validate Pixel.

  2. If pixels are fine, raise a ticket on the [Bloomreach Support Portal](🔗) and include the _User_ID_ parameter.

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