# Problem

Old Bloomreach UI appears intermittently/UI Loading Issues

# Reason

This issue generally occurs when the browser cache and cookies are not cleared for a long time.

# Solution

For issues related to UI, try the following: Clearing browser cookies and cache. Logoff and login again. Logging in through an incognito window.

# More Information

Clearing Cookies and Cache:

  • [Google Chrome](🔗)

  • [Firefox](🔗)

  • [Safari](🔗)

  • [Microsoft Edge](🔗)

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