## Problem and Background
When a user clicks on a link or when a page is redirected, the page is refreshed through Ajax. In such cases, they need to set the parameter ‘orig_ref_url’ so Bloomreach can track internal page browsers correctly.
## Debugging Steps
Request the [Bloomreach Support](🔗) team to provide the list of urls (the page you are on now) and the ref_url (the page you think you came from).
Go to one of the ‘ref_urls’ and try to load it. Then try to click (navigate) to the ‘url’. Then navigate to 1 more page (just click a link on the page). If this is broken, you should see in the Chrome plugin that ‘orig_ref_url’ is not set, and ‘ref’ has stayed the same for the last 2 pages.
## Common Causes
The pixel implementation is not setting orig_ref_url correctly.
If you spot an unexpected spike in Organic visits and they’re not reconciling with your data, it is likely because orig_ref_url is not set correctly.
Debug the issue by following the steps and check if your website uses Ajax to load certain pages. If yes, then set ‘orig_ref_url’ correctly.
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