## Why was I logged out of Bloomreach Content?
If you are logged in to Bloomreach Content but you are inactive for 60 minutes, your session will be logged out automatically for security purposes.
## I keep seeing the Bloomreach logo appearing but the menus are not loading
This is likely related to third-party cookies that are required to load the menu structure. If you are encountering this issue, please clear your browser cookies and change your browser settings to allow third-party cookies. Additionally, if applicable, disable any extensions or VPN services that block third-party cookies.
Bloomreach is working on a product improvement that removes the requirement to allow third-party cookies entirely.
You can also configure the Bloomreach cookies to be allowed as exceptions. To do this follow the following steps in Google Chrome:
Load Bloomreach Content in your browser.
Open your browsers' developer tools.
Click on the _Application_ tab.
Under _Cookies_ there should be two cookies: `
https://[environment].bloomreach.io` and `
https://tools.bloomreach.com`. Add both of them to your cookie allow list.
Clear your browser cookies.
Refresh the page.