Use case: Conversational agent on landing page

When visitors land on your site, they often know what they want but aren’t sure how to find it. Without clear direction, they may leave, leading to high bounce rates and lost conversions.

How Conversational agent helps

• Captures shopper intent: Conversational agent engages visitors right away, asking what they’re looking for and gaining insight into their goals and preferences.
• Guides the shopping experience: Conversational agent helps visitors refine their search and discover relevant products, improving engagement and conversions.
• Reduces uncertainty: Shoppers receive recommendations, making it easier to take the next step.

Where Conversational agent appears

Floating trigger

A button or chat icon on the screen edge for easy access.

Menu integration

Embed Conversational agent in your site’s navigation for seamless interaction.

Example

A shopper lands on your website, unsure where to start. Conversational agent offers a simple suggestion: “Looking for something specific? Here are our top-selling items.” This helps the shopper find relevant products and continue browsing, reducing bounce rates and improving the chances of a conversion.