Manage agents

This article guides you on how to edit and delete existing agents.

Edit existing agent

To edit an existing agent:

1. Go to Conversational agent in the Marketing application interface.

2. Go to the Agents sub-section.

3. Find the agent and click the Edit button.

   

   1. To modify the agent’s tone of voice, fallback message, or appearance, go to Settings.
   2. To modify the catalog, go to Catalogs.

4. Follow the steps described in the General settings and Catalog configuration articles.

Delete existing agent

To delete an existing agent:

1. Go to Conversational agent in the Marketing application interface.
2. Go to the Agents sub-section.
3. Find the agent and click the V dropdown next to the Edit button. Click Delete.