Track Suggest Events - Bloomreach Experience - Open Source CMS

Track Suggest Events

If you have an auto-suggest feature in your search form, when a user clicks on a search suggestion, BloomReach expects a Search Suggest Event to fire. 
The information captured in a suggest event persists until the next page load happens (deferred) and the next Page View pixel is fired. E.g. if the search leads to a Search Results Page, the Search Page View Pixel will send the Suggest Event information to Bloomreach. 

To get started, follow the steps given below:

1. Copy and paste the Suggest Event Tracking Snippet and install on all of your search suggestions. 
2. Map the search and suggest event variables in the tracking snippet.
3. Make sure to review the implementation scenarios to ensure that the search event data are sent to Bloomreach

Suggest Event Tracking Snippet

Scenario: User types "wo" in the Search Box and then clicks on the auto-suggested term "woven scarf"

var searchData = {};
searchData["aq"] = "wo";
searchData["q"] = "woven scarf";
searchData["catalogs"] = [{ "name" : "example_products" }];

BrTrk.getTracker().logEvent("suggest","click", searchData, {},true);

Suggest Event Variables

Variable

Type

Example

Description

aq

String

Variable Example: wo

The display query (the one or more letters) that the user has actually typed. 
This is NOT the suggested word or phrase.

q

String

Variable Example: woven scarf

User's typed search query submitted to search box

catalogs Array of Objects

Variable Example: woven scarf

"name" : "example_products" 

Specific catalog for which the suggestion was chosen. 

Example: If you have text suggestions for Product and text suggestions for Content, then you will send the name of the catalog that those text suggestions belongs to (e.g. if a suggestion is picked from product text suggest then you'd send "example_products", otherwise "example_content")

 

 

Implementation Scenarios

Please review each of the following scenarios and implement as it applies to your site.

Scenario

Example

User types "wo " in Search Box and clicks on the auto-suggested term "woven scarf". 

The search result is displayed on a Search Results Page.

Implement the Suggest Event Code on the Suggest click.

The Search Page View Pixel that fires on the Search Results Page will automatically send the information captured in the Suggest Event to Bloomreach.
Make sure that the Suggest Event Pixel fires before the Search Page View Pixel.

User enters an exact product name (or product ID)  in the Search Bar. A product suggestions comes up and the user clicks on the Product Suggestions.

The search redirects to a Product Page.

Implement the Suggest Event Code on the Suggest click.

The Product Page View Pixel that fires on the Product Page will automatically send the information captured in the Search Event to Bloomreach. 
Make sure that the Search Event Pixel fires before the Product Page View Pixel.

User enters an exact category name (or cat ID)  in the Search Bar. A category suggestion comes up and the user clicks on the Category Suggestion.

The search redirects to a Category Page.
Implement the Suggest Event Code on the Suggest click.

The Category Page View Pixel that fires on the Category Page will automatically send the information captured in the Search Event to Bloomreach. 
Make sure that the Search Event Pixel fires before the Category Page View Pixel.
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