Missing Insights Reporting Data in Pathways Widgets

Problem

The insights reports in pathways widgets has no data.

Debugging Steps

To investigate the issue and the reason, follow the steps below:

  1. Contact your technical team to validate the widget pixel on the site.
  2. Contact your technical team and get pixel issues visible on the pixel monitor fixed.
  3. Refer to the Pixel Documentation for more information.
  4. If the issue persists, raise a ticket on the Bloomreach Support Portal

Related Resources

Bloomreach Discovery Product Documentation

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